Support

We're dedicated to providing you with excellent support for your document automation needs. If you require assistance or have any questions, please choose your preferred method of contacting our support team below.

Contact Options:

Email

Email our support team directly at support@documotor.com. We strive to respond to all support inquiries within 24 hours during business days.

Phone

If you require immediate assistance, you can reach our support hotline at +45 53 87 47 47.

Our support hotline is available during hours Monday - Friday 9:00 AM - 5:00 PM (CET).

Raise a support ticket

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Business hours

Our support team is available during the following hours:

Monday - Friday
7:00 AM - 7:00 PM (CET).

We're here to help!

We understand that your document automation needs are important to your business. Our dedicated support team is committed to providing you with prompt and effective assistance. Reach out to us, and we'll be happy to assist you.

Create support ticket

The assigned severity level of your request may be adjusted upon review. An 'Urgent' severity implies a critical business impact, with the solution being inoperable for the organization.
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